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Services for Residents, Leaseholders & Directors
Perhaps you're wondering whether you're receiving value for money from your current Agent; is there a better service out there for a similar price in the ever-changing, ever-improving pool of Managing Agents?
Maybe you're considering an on-site staff review, which might lead to restructuring your staff setup or updating your in-house training matrix to maximise the potential of your people.
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The Block Management Consultancy are here to support and guide you through your block management headaches.
The Right to Manage was introduced by the Commonhold & Leasehold Reform Act 2002, providing Leaseholders with the option to manage their building under certain circumstances.
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We've helped over 50 sets of residents exercise the Right to Manage, and we'd be happy to help you too.
Looking for some training for your on-site Concierge staff?
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Our IRPM and RICS qualified team provide and maintain custom training matrixes for over 40 different buildings, ensuring that your development maximises its on-site staff.
On-Site Staff Restructuring & Implementation
Oftentimes you will wonder how a member, or members, of staff are spending their time. Are you getting the maximum from their working week?
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Asking this question can often lead to the conclusion that your development is either overstaffed or staffed with the wrong characters. Equally, you might discover that your development is understaffed and needs more feet on the ground.
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We've plenty of experience in restructuring staff setups, from redundancies to interviewing and employment.
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Get in touch to discuss reviewing and restructuring your on-site staff setup.
Consents Monitoring and Issuing
Whether it's getting a handle on subletting or ensuring that residents are obtaining the requisite consent to alter in accordance with the specific terms of each lease, we'll ensure consents and licences are being issued strictly in accordance with the lease, and only where procedure is followed to a 'T'.
Whether you've found yourself in a position where your Agent is underperforming, or perhaps you're just browsing the market to ensure that you're still receiving value for money, tendering your management contract in the correct way and to the right collective of Agents is important.
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Regardless of the size of your development, we can help you find the Agent that fits your requirements like a glove.
Whether you're worried that you aren't getting the service you deserve from your Agent, or you just want to ensure that you are, our efficiency assessments analyse and assess your Agent's performance against a 28 point assessment checklist.
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We'll provide you with a full written report with our honest findings on your Agent's performance.
Complicated Issue Resolution
We know those issues that just won't go away. The Agent is struggling to bring it or them to resolution, and we'll guarantee you major progress within 6 weeks.
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We've solved hundreds of complicated, lingering issues on behalf of clients - from the completion of suspended Major Works or the resolution of insurance claims to on-site HR issues or outstanding legal matters.
